Shipping with GLS Netherlands - continued
After having some trouble with GLS Netherlands last week, my package was finally delivered on Monday, undamaged even and I now finally have an OEM copy of Windows Vista Home Premium.
Now, one would think that this chapter is closed but there’s something else that annoys me to no end with GLS. When you receive packages from a courier, you normally have to sign for them. That is, the person who receives the package has to sign for it. Sometimes you have to identify yourself with a driver’s license or an ID card, sometimes you don’t. In any case, those people have your signature and you’re legally bound to the package at that time.
Obviously, this isn’t an issue if you or someone you know signed for it, it is a problem though, if the driver has the audacity to sign in your name, like the GLS driver did. Granted, he delivered the package and saved me the time of calling GLS (yet again) and getting them to redeliver the package, but if the package shows up damaged, he’s not liable for it anymore. I’m the last person to look for filing charges, but if I receive software that is damaged and I supposedly signed for it, what would GLS compel to solve this problem for me and make repairations?
Well, lesson learned - don’t ship with GLS if you want your package to be delivered in a professional way. Sadly, Perfect Systems has no intentions of switching carriers and as such, I don’t believe I’ll keep ordering stuff from them anymore …